FAQ

Pricing is solution-based and is driven by solution complexity and usage. Every new solution must be priced and scoped individually. The ECS team will provide a Budgetary Estimate free of charge, to anyone interested in determining anticipated solution costs and timelines.

A Budgetary Estimate is an initial, non-binding proposal or your project. It includes anticipated implementation (onetime) costs, annual subscription costs, plus expected project timeline. You can request a Budgetary Estimate for your project by submitting our online form found here. This process requires that you complete the Project Discovery Workbook, which is sent to you upon request of a Budgetary Estimate. 

The Product Discovery Workbook (PDW) is a fillable PDF document that gathers requirements specific to your Content Services solutions. This document serves as the driver towards creating a Budgetary Estimate for your project and is typically followed by a deeper dive exercise between our team and your subject matter experts. 

Following the delivery and acceptance of a budgetary estimate, the next step is to generate a Statement of Work. The ECS team will coordinate any follow-up discussions necessary to finalize the cope of your project and create an official Statement of Work. The SOW includes customer sign-off and becomes the backup for an Interagency Agreement or Purchase Order. 

Point Applications are rapidly deployable Hyland Solutions. With Point Applications, Hyland has leveraged customer experience, feedback and industry best practices to create a pre-built solution from the top down. Working form overarching design goals, these solutions are an excellent starting point for addressing business needs, allowing for delivery of complex solutions in a shortened time period. 

We are working towards providing a recommended list of desktop scanners. For now please reference this list of scanner make, models and drives. Only drivers with Cloud Capture Certified CCT 2.0 support web scanning.